📧 Contact Us
Email: support@ohhfoodies.com
Response Time: Within 24-48 hours
Please include your username and a detailed description of your issue. Screenshots are always helpful!
❓ Frequently Asked Questions
How do I create an account?
Download the Ohh Foodies app from the App Store and tap "Sign Up". You can create an account using your email address or sign in with your Apple ID for faster access.
How do I report inappropriate content?
Tap the three dots (⋯) on any post and select "Report". Choose the reason for your report and submit. Our moderation team reviews all reports within 24 hours. We take content violations seriously and appreciate your help in keeping our community safe.
How do I delete my account?
Go to Settings → Privacy → Delete Account. You'll be asked to confirm your decision. Please note that this action is permanent and cannot be undone. All your posts, followers, and data will be permanently deleted.
I forgot my password. What should I do?
On the login screen, tap "Forgot Password" and enter your email address. We'll send you a password reset link. Check your spam folder if you don't see it within a few minutes.
How do I claim a restaurant or venue?
Navigate to the venue's page and tap the "Claim this venue" button. You'll need to provide proof of ownership or authorization to manage the venue. Our team will review your claim within 2-3 business days.
How do I make my profile private?
Go to Settings → Privacy → Account Privacy and toggle on "Private Account". With a private account, only approved followers can see your posts and profile information.
Can I export my recipes?
Yes! Go to any recipe you've created, tap the share icon, and select "Export Recipe". You can export to PDF or text format. Premium users can also export multiple recipes at once.
How do I cancel my subscription?
Subscriptions are managed through the App Store. Go to Settings → [Your Name] → Subscriptions on your iPhone, find Ohh Foodies, and tap "Cancel Subscription". You'll retain premium access until the end of your current billing period.
Why can't I see some posts in my feed?
Posts in your feed are personalized based on your interests, who you follow, and engagement. If you're not seeing posts from someone you follow, check their profile directly or adjust your notification settings to get alerts when they post.
How do I enable push notifications?
Go to your iPhone's Settings → Ohh Foodies → Notifications and enable notifications. Within the app, you can customize which types of notifications you receive in Settings → Notifications.